TechOneStop Link: http://www.techonestop.com/2015/03/siebel-vs-salesforce-is-it-valid-comparison.html
Probably Siebel Vs Salesforce is one of the most debatable CRM topics nowadays. There are many articles on Siebel Vs Salesforce over the Internet. You might have read few of them but have you ever thought how much valid those comparisons are! Well, it does not mean they all are wrong and whatever we are going to discuss here, you have to believe everything. You may have different view and please feel free to comment here.
Before starting our discussion, we would like to ask you one question? Which one is better Mainframe or Siebel? You may think what is the relation of this question with Siebel Vs Salesforce! Yes, you are correct, there is no sense to compare these two applications because both work in different way. If anyone asks this question, either that person is kidding or does not have any idea about Mainframe or Siebel. Anyway, bottom line is that, this question is not valid and partially it is applicable on Siebel Vs Salesforce as well. Now you may argue, how come! both are CRM then why not! Yes, we know, both are CRM but do you know the architecture behind Siebel and Salesforce?
Siebel is based upon Client – Server architecture where there is a centralized Siebel server to manage application, data, files, network traffic and clients are PCs or workstations on which users run application and access data, files from server.
Main advantages of this architecture are
- It provides highest level of control on organization data. It ensures that only authorized clients can access or manipulate data. Also Structured Query language (SQL) can be used to manipulate data on server.
- As data is stored in a centralized place, it is easy to take data back up.
- It improves resources sharing capability, same file or data can be used by many PCs or workstations.
- It is easy to maintain, business can easily upgrade or relocate server keeping clients unaffected.
On the other hand, Salesforce is based upon Cloud computing architecture where from hardware to software, everything is abstract for an organization. The idea of Cloud computing architecture is completely different from Client Server architecture. You would say that there must be web server or DB server or File server behind the scene but an organization does not really need to care. Any organization can lease X number of services for X no of days from a vendor without worrying about hardware/software upgrade, physical security, disaster recovery or any other infrastructure facilities. Main advantages of cloud architecture are easy to implement, no hardware maintenance cost and flexibility to choose any number of services which save money for a business.
So how can we compare two applications which work on two different methodologies! It is an organization’s decision, what is best for their business – physical server to protect business data spending few extra money or save it by using abstract hardware and software.
Now in our second part of this article, we will discuss how we can compare Siebel and Salesforce leaving their architecture part behind.
Read more: http://www.techonestop.com/2015/03/siebel-vs-salesforce-is-it-valid-comparison.html